Took my daughter's car in for service. Excellent customer service by Scott!!!! Extremely helpful and accommodating! Service of the vehicle was swift - received it in the time promised and the work on the car was great - better than I anticipated!!!!
The service on my vehicle was completed sooner than anticipated. The Manager and Service Technician were very helpful and knowledgeable. Super friendly and accommodating! They provided me a gorgeous loaner that I now want buy!
New sales rep Noah was top notch. Kept the process flowing on an even keel. Answered all questions and/or concerns like a seasoned pro. I have already told a handful of people to stop at Yorktown Nissan and ask for Noah. Great cars and a great rep. Well done Yorktown Nissan.
The service department is exemplary. Great communications, always offering the most cost efficient plan to correct any issues. I feel very confident that my cat is recieving the best service possible, at reasonable prices 😄
The staff was helpful friendly and accommodating they made the transitions froM my old car easy. All of the team was very professional and caring
It was my first visit for a purchase and later service. I found the experience to be pleasant by the sales rep and service was fast and convenient.
Great place to get a new car or lease one. Ask for Joe Torre, very good sales rep, he will help you to get the best deal.
Excellent customer service and prompt. Very friendly staff, David Borgos in service was very knowledgeable about the problem with my vehicle. Thank you and will be back for service my car again to Yorktown Nissan
I brought in my 92 300zx for a check up. Great service. Very professional mechanic. They went thru the whole car and the price was not too expensive. Thanks
Excellent service and completed in a timely fashion. I would highly recommend Nissan of Yorktown Height to my friends and family to buy and have their car serviced with them.
Brought my Pathfinder in for repair. Had to leave it for two days. Christine at the service counter had a loaner for my in a matter of minutes. Two days later my car was ready to go. Diego the service tech did a wonderful job with the repair !! Would send all my friends to Nissan of Yorktown.
Erik Holguin is the best sales professional I have ever met. He cares about your needs and works with you on meeting a price point that works for both, you and the dealership.
A car that I only purchased a month ago was having problems with the front collision sensor. Nissan looked the car over and explained to me that due to a front collision that the car was in(which I knew about) the sensor would not be covered under the warranty. They kindly explained the cost involved and even showed me a headlight issue. Upon putting things back together they even added missing support pins to hold things in place. The office was kind enough to not charge me for their time and said if I wanted to fix it there ...
Overall experience was good. Sales guy and manager Felix were excellent in helping me a get a car in my price range. As life is unpredictable, somethings changed and opted for a lease deal. Everything was fine till I filled out my credit application. Finance guy wasted my time and made me a ridiculous offer, rejected it. We negotiated and made progress and I loved the deal and drove home with a new Rogue SV Awd. Happy and satisfied
It was a no pressure sale. They were able to find me.the car I wanted even though it was not on their lot. I will definitely go back.
Excellent service all around! Everyone was knowledgeable , helpful, kind, courteous. I was offered food and drink and the wait was fine. I would recommend this dealership ind hundred percent.
New management MAKES A BIG DIFFERENCE Happy customer this time around Working with Rich and Jacob made a difference under new management Pleasure to go there now
Good people, easy to work with Lots of knowledge All paperwork done quickly Need to go to pick up later in week Overall good experience Thanks
Quality experience at a Quality service department...quick, painless experience. Clean. Friendly and knowledgeable staff. You walk away from there feeling like the job was done right.
After struggling with an old Nissan being repaired but another dealership, we almost lost faith in Nissan. However, the sales manager and salesman, Michael Britt we have our faith back! Michael Britt was a pleasure to deal with and really knew his cars. I would highly recommend the dealership, especially the salesman, Michael Britt to anyone looking to buy. Thank you for your excellent service Michael!
Quick and easy leasing a Nissan. No hidden fees or surprises. Salesman Mike was easy to talk to And very professional. I will go Back for my future cars
Friendly staff , Maddy is a great salesgirl she helped me every step of the way. The manager Syed went above and beyond ! Even had pastries lol . Overall made the process seamless for me
Great experience, exceeded expectations, and were treated with attention and great customer service. Mike was diligent and responsive to our needs and wants. Would definitely recommend checking this dealership out!
I'm very appreciative of the entire team. Krystina and team were wonderful, helpful,and very professional. My repairs were all covered under the warranty at no cost to me. I will def be back...thanks top all 🙂
Super friendly fast service on My Infiniti M35X. The staff is very polite and accommodating. Quick in and quick out. Bring my Nissan and my infiniti here.
Good people that are courteous and friendly. They set up tha appointment quickly and work fast. Nicely organized and knowledgeable. I would definitely recommend them to s friend
Big job on my car and took the time to analyze the problem and corrected it . Stayed in constant contact for updates and the parts being fixed
Have used the dealership for most of the service on 2010 Murano. Happy with the information they provide and repairs made. Prices are OK, coupons help when available.
Everything was fine. I did not like new "no personal check" rule: Inconvenient. I had to use my credit card. This process was not at all as I had planned.
I had to bring my car in for a recall repair. Staff was very friendly and efficient. My Service Advisor, Robert Juleson was extremely pleasant to work with. He was knowledgeable, and easy to speak with. The car was repaired in a timely fashion. I recommend them for your service needs.
Very friendly and helpful staff. 3rd car I’ve leased from them and will be going back for sure. Dan was helpful and did not try to push anything that we didn’t need or want.
This is my third lease and have over the years purchased three additional Altima’s from this dealership. Joe C has been great in walking me through the leasing process. Very efficient, pleasant and accommodating . Would recommend this Dealership amd Joe to anyone interested in purchasing or leasing a car.
Second time I have gotten my car serviced here and both times Krystina at the service desk has gone above and beyond all expectations. They were precise with the time my car would be done and kept me informed with repairs. Makes getting your car serviced easy. It's great having someone that enjoys what they do and are great at it.
My experience was very Good. They had reasonable prices and service was finished when they said it would be This review is forcing me to write 25 words.
Scheduling was easy. Service was fast, ready before promised. Service was thorough and kept informed of cars condition. All staff was friendly and cooperative. Price was very reasonable. Facilities were clean and accommodating.
As a female, pregnant nonetheless, I was nervous to look for an upgraded car. Andre was an amazing sales person who accommodated me in any way that I needed. We worked together to find the perfect car for me and my growing family. He was extremely personable and presented himself as a real human being, not as a shark looking for his commission. My husband was very pleased with his services as well, we will be returning shortly for him to get an upgraded car and we will definitely be requesting Andre as our sales person again! Thank you so ...
Had a great service experience at Yorktown Nissan. Advisor and technician were great to work with - all staff in fact were helpful, courteous, professional. Absolutely recommend.
I have always despise car dealerships, because of the crookedness that I have experienced myself with them, as it relates to honesty in advertising the real offers, with no hidden or extra fees, as well as no ulterior motives to deceive for monetary gain. However thanks to Joseph Smith- an exceptional sales person, Ron - The manager Who assume the position of a sales person when necessary and Gabriel Who assiduously works to get us the best deal. Together all three men change my outlook on car dealerships. Their level of professionalism and courtesy is an hallmark performance. Buyers Yorktown ...
I wasn't too serious and was just starting to look for a car.....but we immediately felt comfortable with the pre-owned manager, Mason. We didn't feel pressured or felt like we were being deceived ( which can be common in dealerships) I couldn't have been more pleased. Also, the finance manager, Owen, was great. I recommend anyone looking for a car to go to Yorktown Nissan....I know when it's time for my wife to get a new car, we are defiantly coming back.
i have had several nissans from this dealership and they have all been serviced here...the service department personnel are AWESOME ....my faith in car dealerships and the merits of dealer service are forever instilled!
I have leased many vehicles here and have always been completely satisfied with the professional and reliable service. I would recommend this dealership to anyone.
The service team at Yorktown Nissan were by far the most polite and professional staff of any dealership I’ve ever dealt with! Keep up the good work Christina!
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